Incident Response
Under attack? Call us now: (772) 794-1194.
Ransomware, a hacked email account, a suspicious login: we help contain it, find out what happened and get you working again. Clients come first, and we help businesses that aren't clients too.
First steps
What to do right now
Disconnect
Unplug the network cable or turn off Wi-Fi on affected computers. Don't power them off.
Don't pay or reply
Don't respond to anyone demanding money.
Call us
(772) 794-1194.
Our response
What we do
Contain
Stop the threat from spreading.
Investigate
Find out what happened, how they got in and what was touched.
Recover
Restore your systems and data from clean backups.
Harden
Fix what was weak, so it doesn't happen again.
Questions
Questions we hear a lot.
Yes. Call us; clients come first, and we'll tell you straight away what we can do.
Talk to us and your legal advisor first. Paying doesn't guarantee your data back.
Better yet, stop it before it starts.
MainSail Cyber clients have automatic isolation working for them 24/7, so many threats are stopped before they become incidents.